Universal Credit

Universal Credit is a benefit payment to help with your living costs which replaces six benefits.

What is Universal Credit?

Universal Credit replaces six benefits:

  1. Housing Benefit
  2. Jobseeker’s Allowance (Income based)
  3. Employment and Support Allowance (Income based)
  4. Income Support
  5. Working Tax Credit
  6. Child Tax Credit

If you already claim any of these benefits then don’t worry, you’ll carry on getting your current benefits as normal. The Department for Work and Pensions (DWP) will get in touch with you if anything changes.

But if something happens in your life that affects your benefits, like starting a new job or having a baby, you might need to apply for Universal Credit.

If you’re already claiming Universal Credit, any housing costs you're entitled to should already be included in your Universal Credit payment.

Moving to Universal Credit?

If you're being invited to move to Universal Credit then this guide is packed with useful information to put your mind at rest.

Keeping your rent up to date

It’s important to keep up with your rent payments so you don’t miss any payments and fall into arrears. It might be a good idea to pay a bit extra where you can to build up credit on your account. If you’re worried about paying your rent, let us know as soon as possible.

Get help from our financial support team

Our advisors are trained to give free, one to one support, if you're worried about money. If you're struggling to pay your rent, looking for benefits support or help with budgeting then give us a call. They can even help you find free clothing and interview coaching.

Universal Credit FAQs

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Claiming benefits

Our benefits calculator will help you find out what benefits you can claim.

Payments

Talk to our financial inclusion team

Our team are trained to give free, one to one support, if you're worried about money. If you're struggling to pay your rent, looking for benefits support or help with budgeting then give us a call. They can even help you find free clothing and interview coaching.

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