Customers smiling in their home.


Information for our shared ownership, leasehold and freehold customers.



Learn more about some of the charges you receive as a homeowner.

Repairs for homeowners

Repairs information for leasehold, shared ownership and freehold customers.

Leasehold retirement

Guidance for customers living in our leasehold retirement homes.

Moving on

If you're thinking of selling your shared ownership or discount for sale home we can help. 

EWS1 form frequently asked questions

If you're a leaseholder or shared owner, you may have been asked for a EWS1 by your lender. Find out more by reading our EWS1 form frequently asked questions.


Discover how to buy more shares in your shared ownership home.

Downward staircasing

In exceptional circumstances, you may be able to sell back shares in your shared ownership home.

Anti-social behaviour and noise

Anti-social behaviour and noise

We believe that everybody has the right to a safe place to live. That’s why we take any reports of anti-social behaviour (ASB) and nuisance noise extremely seriously. 

How we're performing

How we're performing

Tenant Satisfaction Measures (TSMs) are a set of 22 performance measurements used by all housing associations. They cover the things that matter most to customers, like repairs, complaints and safety.

Help us improve our website. Did you find this web page useful?

The information we receive from this form is anonymous. This means we can't get back in touch. If you need our help, please get in touch.