Care Quality Commission (CQC) reports

We’re committed to providing quality care and support services that make a real difference to our customers. 

As some of our services are regulated, we’re inspected by the Quality Care Commission (CQC) and it’s important for you to know how well we’re doing. These services are registered to provide specific regulated activity such as personal care and accommodation for persons who require nursing, personal care or treatment for substance misuse.

Memberships and accreditations

NCF

National Care Forum

We work with the NCF to promote high quality care in the non profit sector.

ARC England 2025

ARC England

We work in partnership with ARC striving for real change and to provide high quality care.

CQC Logo

Care Quality Commission

The Care Quality Commission are the independent regulator of health and social care in England.

Leave feedback

Help us recognise good practice and improve our care services.

The Care Quality Commission uses feedback to understand the quality of care in our care services. 

If you would like to feedback to us directly, please get in touch with the registered manager of that service.

Make a formal complaint

Sometimes things go wrong and that's when you want to make a formal complaint through our complaints process.

Help us improve our website. Did you find the information on this web page useful?

If you need to contact our customer service team, please contact us.