There are lots of ways our customers can get involved, have their say, and make a real difference to their communities. If you’ve seen something you’d like to get involved with then we'd love to hear from you.
How can I get involved?
You can spend as much or as little time getting involved as you like. It doesn’t matter what experience or skills you have, you can get involved in a variety of different things.
Delivering our customer promise
Written by our customers, for our customers, this report looks at how we are delivering services against our customer promise and what we can improve.
Our customer promise makes sure you can hold us to account on the things that matter most to you.
Have your say
The Regulator for Social Housing is consulting tenants about ways to improve things for people living in social housing. Find out how to get involved on the government's website.
When you get involved you not only make a big difference to your community, but there's lots of hidden benefits too...
of involved customers feel more confident
We worked in partnership with our customers to develop our customer promise, which is in line with the National Housing Federation’s Together with Tenant’s framework.
Claire Blacka | Head of customer engagement
Meet our inspirational colleagues and customers...
Read real life stories from our diverse colleagues and customers. Be inspired and learn something new through their life-changing experiences.
The tenant engagement experts
As members of TPAS in England we're committed to tenant engagement.