Customer writing budget in notebook sat at table

Help with your energy bills

We may get in touch with you (by phone, text or email) to offer support with your energy bills. If you're unsure it's genuine, please contact our customer service team.

Save money on your bills

With so many bills going up we all need to tighten our belts. Here are some tips to help you keep your energy costs down. 

How much are your appliances costing to run?

Knowing the wattage of your home devices helps you understand how much energy you are using. And when you know that, you can see how much money they cost to run.

Understanding utility bills

Advice to help you make sense of your energy bills.

Extra financial help

If you're struggling to pay your gas and electricity bills there are some additional extra payments and schemes available to help.

Improving your home

We have started the process of improving existing homes with an energy performance certificate rating of D or below. This is called retrofit and is part of the governments goal to reach net-zero by 2050. We'll let you know if your home is eligible.

Heat networks

Information if you live in a home connected to a heat network.