Our approach to providing services and the standards people can expect from us are set out in our policies.

Here you can find summaries of some of our main policies that affect customers and other people connected with our services. Drop us an email if you have any questions about these or you can’t find the policy you are looking for.

You might also want to see our privacy notice and cookie policy

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Financial reports and annual reviews

Successes, progress and challenges

If you're interested in our successes, progress and challenges then our annual review and financial statements are a good place to start.

How we manage your data

Your data

Find out about our cookie policy, privacy policy and our Data Protection Officer.

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