How to prevent pest infestations

Follow these simple steps to stop your home from being visited by uninvited guests like ants, mice and wasps.

If you have a problem with pests in your home, you can get in touch with us and we’ll ask you a few questions to help work out whose responsibility it is and what the next steps are.

If the responsibility is yours, we’ll tell you who you need to contact to deal with the infestation. You might need to get in touch with your local authority, who can also advise on how to deal with the problem.

If the pest infestation is in a communal area or has happened because of a structural problem in your home, such as gaps or cracks in the wall or floors, then it’s Home Group’s responsibility to fix it. 

Part of your tenancy agreement also includes keeping your home free from any vermin or infestations. If you fail to do so, Home Group may deal with the problem and charge the cost back to you. 

Tips on preventing pest infestations

The most common pests are mice, rats, ants, cockroaches, fleas, silverfish, wasps and bees. No one wants uninvited guests so prevention is always best. Here’s a few simple things you can do to keep them at bay:

Pests step 1

Step one

Don’t leave food or rubbish out.

Pests Step 2

Step two

Keep your bin lids shut.

Pests step 3

Step three

Store your food in sealed containers.

Pests step 4

Step four

Regularly check your pets for fleas.

Pests step 5

Step five

Keep your home clean and tidy, especially the kitchen.

Repairs and maintenance

Report a repair

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Repairs and maintenance

Do you have an emergency?

Emergencies are situations that are potentially dangerous or a serious risk to health. Find out how to contact us in an emergency.

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