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Information for our shared ownership, leasehold and freehold customers.


EWS1 form frequently asked questions

If you're a leaseholder or shared owner, you may have been asked for a EWS1 by your lender. Find out more by reading our EWS1 form frequently asked questions.

Repairs for homeowners

Repairs information for leasehold, shared ownership and freehold customers.

Service charge FAQs

Everything you need to know about service charges.

Moving on

If you're thinking of selling your shared ownership home we can help. 

Downward staircasing

In exceptional circumstances, you may be able to sell back shares in your shared ownership home.


Discover how to buy more shares in your shared ownership home.

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