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Get in touch

Get in touch

We're here to help and there's lots of ways to contact us.

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1. What would you like to know more about?

2. Select from the options

3. Ways to get in touch

What would you like to know more about?

  • Find a home

  • Pay my rent

  • Careers

  • Maintenance and repairs

  • Anti-social behaviour

  • Tenancy

  • Working with us

  • Complaints and compliments

Select from the options

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  • I am looking for a home to rent

  • I am looking for a home to buy

  • I want to pay my rent online

  • I am looking for payment options

  • I am finding it difficult to pay my rent

  • I am a homeowner wanting to make a payment

  • I am looking for a job

  • I want to know how Coronavirus is impacting repairs

  • I am looking to get a repair

  • I want to follow up a repair

  • I am a homeowner

  • I want to make a change to my home

  • I am looking to report anti-social behaviour

  • I want to know more about anti-social behaviour

  • I am looking for information about my tenancy

  • I need a tenancy reference

  • I want to add or remove someone from my tenancy

  • I am looking to become a supplier

  • I am a commissioner

  • I am a development partner

  • I am a customer

  • I want to make a complaint

  • I want to give a compliment

Ways to get in touch

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Find your local office

Head office

2 Gosforth Park Way, Newcastle Upon Tyne, Tyne and Wear, NE12 8ET Call: 0845 155 1234

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Edinburgh

20 Harvest Road, Newbridge, Edinburgh, EH28 8LW Call: 0131 335 6810

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London

33 Farringdon Road, London, EC1M 3JF Call: 020 7430 1168

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Opening times

Our customer service centre is open during the following hours:

Monday – Friday: 7am – 8pm
Saturday: 8am – 12noon

Online

Complete the online form and we'll get back in touch with you.

Speak with our customer service team

If you have an urgent enquiry then our customer service team are here to help.

Email our media team

If you're a journalist contact our media team for a comment from one of Home Group's many experts.

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