Status

Calls are being answered in around five minutes. 

Skip the call queue:

• Online contact forms: Complete our online form and we will be back in touch within two working days
• Our live chat service is also available from 8am - 4pm, Monday - Friday

From Monday 27th October 2025, a new law came into force called Awaab’s Law. This law has a phased approach, with more significant risk of harm hazards being rolled out in 2026/27. Find out what it means for you in our latest blog post from Paul, our executive director of repairs and maintenance.