Status

Our current wait time on our phone line is five minutes.

Skip the call queue:

• Email us: contactus@homegroup.org.uk and hear back within three working days.
• Online contact forms: Complete our online form and we will be back in touch within three working days.

Please also be aware that our live chat services are currently unavailable.

We are prioritising emergency and safety-related work at the moment. This means some repairs are taking longer to arrange. You can check the status of your repair on My Home Account. Thank you for your patience.