Status

Our status page provides up-to-date information about the status of our services.

Contacting us (w/c 22 July 2024)

Current call wait times - up to 9 minutes.

Skip the call queue:

Find out how to contact us, including Live Chat at get in touch.

Repairs update (updated May 2024)

We are prioritising emergency and safety-related work at the moment. This means some repairs are taking longer to arrange. You can check the status of your repair on My Home Account. Thank you for your patience.

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