Care Quality Commission (CQC) reports

We’re committed to providing quality care and support services that make a real difference to our customers. 

As some of our services are regulated, we’re inspected by the Quality Care Commission (CQC) and it’s important for you to know how well we’re doing. These services are registered to provide specific regulated activity such as personal care and accommodation for persons who require nursing, personal care or treatment for substance misuse.

Leave feedback

Help us recognise good practice and improve our care services.

The Care Quality Commission uses feedback to understand the quality of care in our care services. 

If you would like to feedback to us directly, please get in touch with the registered manager of that service.

Feedback to the Care Quality Commission

Make a formal complaint

Sometimes things go wrong and that's when you want to make a formal complaint.

Make a complaint

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