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Our status page provides up-to-date information about the status of our services.

Image: Status

Extreme weather (2nd December 2021)

Title: Weather and repairs (2nd December 2:00 pm)

Weather and repairs (2nd December 2:00 pm)

We continue to be impacted by Storm Arwen and bad weather conditions. We are receiving a high number of calls and requests for emergency repairs. We're prioritising these emergency repairs so if you have a repair request that is not urgent, the best way to report it is via our online tool. We are dealing with these requests within five working days. Thank you for your continued patience.

Repairs update (October 2021)

Title: Repairs update (October 2021)

Repairs update (October 2021)

We are prioritising emergency and safety-related work at the moment and there is a national shortage of certain materials, so some repairs are taking longer to arrange. Customers who have reported a repair are being updated by text. If you have a repair, we will be in touch.

Coronavirus an update from us

Title: Coronavirus


The latest Coronavirus update for our customers and suppliers.

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