Customers and colleagues chatting at event.

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People get together for 20th anniversary of Harrow estate revamp

Matt Roberts

Matt Roberts, PR and media advisor

The people of Rayners Lane have been celebrating the 20th anniversary of one of London’s most successful estate regeneration projects.

Harrow Council handed over control of the estate in 2002 and since then, Rayners Lane has been given a complete overhaul.

Gathering at the Beacon Community Centre, customers shared their stories of the estate and walked through displays and photographs of Rayners Lane through the years.

Deputy Mayor for Harrow, Cllr Ramji Chauhan, visited the event and was on hand to cut the ceremonial cake and was joined by other prominent local figures.

Children from the estate brought a smile to the faces of those attending with a brilliant short performance.
A number of speeches were held at the event, including by some of those customers currently living in Rayners Lane.

One of the residents to share their experiences at the event was long time customer Laura Duggan, who said: “I have been an involved customer in some way since 1997, both with the London Borough of Harrow and Home Group.

“Through the initiatives and their general ethos, Home Group actively look to employ and support their residents.

“I have just started as an Apprentice Housing Manager for the East Region and will gain a housing qualification paid for by Home Group, while gaining invaluable on the job training.

“They’ve gone out of their way to put their customers first.”

Praised for its customer-first approach, Rayners Lane is the shining example for social housing regeneration, according to the London School of Economics (LSE), forming the backbone of their framework for future developments.

Richard Glaister, Regeneration Manager at Home Group and one of the team to arrange this celebration with the community, added: “The event went really well. It was a really nice atmosphere to engage with everyone who attended, and the feedback was very positive.

“I’m really proud of the work the team has achieved in Rayners Lane. We want it to continue, and we want to recognise that it has only been possible thanks to the support and openness of the community, council, and stakeholders.

“The estate has come so far since we took it over in 2002 and I’m excited to see what the future holds for Rayners Lane.”

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