In most cases we’ll be happy for you to paint, decorate and do some minor DIY in your home, but you’ll need to check with us first before you start any work. Your tenancy agreement can give you an idea of whether home improvements are usually allowed in your property.
Once you contact us and have asked for our permission, we’ll come back to you within six weeks, sometimes sooner. If we think we’ll need a little longer to assess your application and make a decision then we’ll send an interim reply during that time.
Please don’t start any work on your home until we’ve said yes. If you do, you might put your tenancy at risk. If we give permission, we will usually expect any works to be completed within 12 weeks - please talk to us if you think the work might take longer.
If we say no, we’ll always give a reason why. If you’re unhappy with our decision you’ll have the opportunity to appeal.
Please note, we don’t normally allow changes to be made in communal (shared) areas.