DIY and how to guides

How to look after a boiler

Your boiler is one of the most important things in your home. Here are a few things you can do to try make sure it’s working when you need it.

How can I look after my boiler?

Step one

Check your boiler is working at least once a week. It’s important to check it even in the summer months, ahead of the cold weather coming back. If it’s not working, report a repair as soon as you can.

Step two

If you have a pay as you go gas or electricity meter, try to make sure you have plenty of credit on it in case it gets cold quickly. If your gas or electricity won’t come on, remember to check you’re definitely in credit before you report a repair.

Step three

Be aware of gas safety checks. We perform gas safety checks once a year, which can help us spot any problems with your boiler. These checks are really important to keep you safe and legally we have to perform them. Bear in mind that we’ll need to be able to access your home in order to perform the check. You can expect to receive a letter 12 weeks before these checks are due with more information. Find out more about gas safety.

Step four

If your boiler doesn't work then please report a repair straight away.

These terms of use were created by our lovely legal team. This might mean there’s more legal terminology in here than you would expect from us. If you have any questions, we’d be happy to help. Get in touch at communications@homegroup.org.uk

The content provided is for informational purposes only. You understand that the content does not recommend any particular course of action and is provided strictly as guidance and you should independently check the content and seek further advice. We shall not be liable for any errors, inaccuracies or delays in any content, or for any actions taken by you in reliance on the content. You expressly agree that your use of the content is at your sole risk. We cannot ensure that any content you download will be free from viruses or contamination. To the fullest extent permitted by law, we expressly disclaim any representation or warranties, express or implied, including without limitation, any representations or warranties of performance, merchantability, fitness for a particular purpose, accuracy, completeness, reliability and non-infringement. To the fullest extent permitted by law, we disclaim all responsibility for any loss, injury, claim, liability or damage of any kind resulting from your access of or any use whatsoever of the content.

Popular Guides

Report a repair

Tell us about the problem you’d like to fix using our simple online decision tool.

I need to fix an issue

Do you have an emergency?

Emergencies are situations that are potentially dangerous or a serious risk to health. Find out how to contact us in an emergency.

Emergency information

We use cookies