Maintenance and Repairs
DIY and how to guides
Here’s some practical advice to keep you safe and some step-by-step DIY guides to help you maintain your home.
Plumbing and heating
How do I deal with frozen pipes?
How do I fix a dripping tap?
How do I unblock a sink?
How can I look after my boiler?
How do I bleed a radiator?
Electricity and power
How do I change a 2d lightbulb?
How do I change a fluorescent strip light?
How do I change a standard lightbulb?
How to stay safe at home: electrical safety guide
How do I change a toilet seat?
How to unblock a toilet?
How can I prevent a pest infestation?
How can I prevent condensation and mould?
How to stay safe at home: carbon monoxide guide
How to stay safe at home: fire safety guide
How to stay safe at home: gas safety guide
How to stay safe at home: water safety guide
Report a repair
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Do you have an emergency?
Emergencies are situations that are potentially dangerous or a serious risk to health. Find out how to contact us in an emergency.Emergency information