Before you request aids or adaptations to your home, you should first contact the social care team at your local authority. They’ll be able to help you work out which aid or adaptation would be best suited to your needs. The social care team will also be able to advise whether you need to be assessed by an occupational therapist. Occupational therapy assessments are provided free of charge.
Once an assessment has been carried out, the occupational therapist may contact Home Group directly to request the adaptation. If not, you or a family member should contact us to make the request. Remember if you receive a reference code from your local authority you should let us know - we may use it if there’s anything we need to clarify with them at a later date.
While we’ll always do our very best to provide the right aids and adaptations for you, there might be times when we can’t help. This could be due to costs or the specialist nature of any equipment you need. But don’t worry, if we can’t help for any reason we can discuss your housing options with you or point you in the direction of other organisations that could help.
If you live in England, we might be able to fit some minor adaptations in your home, such as grab rails or lever taps without the need for a full occupational therapy assessment. However, all major adaptations will need to be supported by an occupational therapist.
