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homeowners

Homeowners report a repair

If you are a homeowner and need to report a repair that's our responsibility, you can use the form below.

Image: Homeowners report a repair

This form is for homeowners. If you rent a home visit our maintenance pages to report a repair online.

Find out what repairs we are responsible for in repairs information for homeowners.

Please fill in this form to report your repair

Emergency repairs

If there is an immediate risk to your safety or health then:

Smell gas: Call the National Grid emergency line 0800 111 999

Power cut: Call your local electricity network operator. Energy Networks Association can tell you who this is

Other emergencies: Call us on 0345 141 4663

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