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Repairs information for homeowners in England

Repairs information for leasehold, shared ownership and freehold customers.

Image: Repairs information for homeowners in England

In England, if you own all or part of your home on a leasehold or shared ownership basis, then you are one of our leasehold customers. Read on for information about how we manage repairs for leasehold customers.


All about aftercare - when something needs fixing in your new home

We want to make sure you love your new home but sometimes there are a few things that need our attention. We call these defects.

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