We use cookies

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Cookie Policy.

Skip to content

Get winter ready

This winter it’s more important than ever to stay safe and well. We’ve shared some helpful resources to help you look after yourself and your family.

There are a few things you can do to look after yourself...

Stay well

Check if you’re entitled to a flu vaccination with your doctor and take advantage of it if you can. It’s also worth stocking up on any medications you need as flu and colds are more likely at this time of year.


Keep on top of your budget

We know it can be an expensive time of year and Coronavirus is making it even tougher for many people. If you’re struggling with your finances, our team are on standby to make sure you get the support you need. Call us on 0345 141 4663.


Keep safe

Consider having lights on a timer, set an alarm if you have one and make sure all doors and windows are locked.


Self care

Looking after your own mental health and wellbeing is important too. The NHS has some really great advice, like this five steps to mental wellbeing.   


Stay in touch

You’re not alone and many people can help. Stay in regular socially distanced contact with family and friends and remember, we’re here.


Heat your home

Keep your home at a constant temperature, ideally 18–21oC. This will help you stay warm and well and also help reduce your fuel bill.

If you have a pre-paid meter and you are worried about running out of credit on your pre-payment meter,  get in touch with your energy provider. The government has asked them to make sure they help their customers in this situation.


Help us improve our website. Did you find this web page useful?

Thank you for your anonymous feedback about our website. If you need help with a non-website issue please use our get in touch option.

Please add your comments below: