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Coronavirus: an update from us

We know this is a difficult and worrying time for many of our customers. We’re here to help.

Image: Coronavirus: an update from us

As the situation with Coronavirus is evolving quickly, we are following government advice closely and our priority remains to do everything we can to keep our customers and colleagues safe and well.

We know you have questions and we’re sharing the frequently asked ones here. Please keep checking back as we know this situation will continue to change and we will add information when it’s new and helpful.

Frequently asked questions


Rent and finances

Repairs and maintenance

Finding and moving into a new home

Symptoms and social distancing

Supplier invoicing and payments

Information from the government

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