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Step down services

Our step down services are designed to support people who are recovering from a mental health crisis which may have led to short or long term in-patient care. A clinical environment is not always the best place for full recovery to take place and our service provides a place where people can get ready to move back to greater independence and their own home.

What we offer

The service delivers Living Independently, Feeling Enabled (LIFE) support practice and a Psychologically Informed Environment. The service is explicitly focused on enabling the person to develop and relearn skills, build confidence, self-management and resilience.

The services are registered with the Care Quality Commission enabling us to deliver regulated activity for customers who need support consistently or from time to time with personal care and medication.

Services may be managed by a clinically qualified manager or have a clinician embedded in the service structure. Either role can advise on managing complex risk and risk formulation, oversee medication and work in partnership with hospital discharge services and community mental health teams.

Key benefits

  • Reduction in the length of hospital stay
  • Improved outcomes
  • Reduction of risk factors such as relapse, substance misuse, offending, long term institutionalisation¬†
  • A therapeutic approach that Increases coping skills and resilience through a psychologically informed approach, overseen by clinical colleagues

Aviary House, Solihull, Birmingham

Aviary House in Solihull has 28 self contained apartments, four of which are respite flats for customers stepping up from the community or stepping down from hospital who are in a crisis.



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