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Hull Customers Taking A Selfie

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In our communities: October 2023

Matt Roberts

Written by Matt Roberts, PR and media advisor

The dark nights are rolling in and the colder winter weather is on the horizon, but it has not stopped our customers and colleagues from making a difference up and down the country.

We have picked out a few of October's highlights, but in truth, there were simply too many to choose from.

Meat Market cut above the rest

Last month, we spoke to customers about their experience of moving into their new homes on the site of Glasgow’s old Meat Market.

Aldo, a Mid-Market customer at Meat Market, said: “I’m delighted with my new flat as it’s everything I had hoped for. It’s spacious, easy to heat due to the excellent insulation, very modern and in such a great location. I also love the view across Glasgow."

Aldo From Meat Market And Audrey Simpson.

Home Group staff have been great throughout the process and I’m now enjoying getting settled in.

Aldo | a mid-market customer at Meat Market

Batman in Barnard Castle?

We've been improving things for the local wildlife as well as the community at Bernard Castle.

We discovered bats living in a customer's home. We worked with the National Bat Helpline to reduce any noise and vibrations while avoiding peak hours to keep the bats safe.

With some new custom-made bat boxes in nearby trees, the local wildlife can nest in their natural habitat more safely.

Bat box.

Paws, promises and people in Pinner

In Middlesex, our customer promise assessments are well underway and we recently had the chance to speak to a customer living in one of our leasehold retirement schemes.

These assessments are a big part of what we do, allowing us to get honest feedback and us being accountable. There was even time to discuss our four-legged friends.

A fresh look for the community

Across in Cumbria, the South Whitehaven Youth Club is looking slick with a new coat of paint on one of their community rooms which was arranged by one of our contractors. Customers from the community were thrilled to see that space brought to life. 

Neat and tidy in Newbury

Our colleagues across the south west united alongside suppliers, contractors, and local services to hold a day of action.

Litter was picked, two skips were filled, and many laughs were shared.

A red card to racism

October also saw the annual Show Racism the Red Card campaign, and we were keen to show our support. Across two days of action, many showed their support in red clothing across the business.

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