From customer to colleague

"I became a Home Group customer in March 2020. In June I received a leaflet from them promoting a housing management position as part of their apprenticeships programme. I was thinking about a career change, so I applied online and ended up being offered the role.

"I was paired with an amazing housing manager who showed me the ropes so I could learn through shadowing her job. Alongside this I was studying for my Level 2 qualification in Housing Management and achieved a Distinction, which I’m so proud of.

"In September 2022 I applied for a housing manager secondment in my area, which I did for 12 months whilst starting my Level 3 qualification, which I’ll complete this October.

“I became a permanent colleague in September 2023, and now I’m even training my own apprentice. There’s no way I’d be in my dream job if it hadn’t been for the apprenticeship programme and the brilliant support of my Home Group colleagues.

“I’d recommend to other customers looking for employment, like I was, to visit our website and just see which roles are available. What have you got to lose?”