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Everything you need to know about the government emergency alerts

Vicki Crawford

Vicki Crawford, marketing adviser

At 3 pm on Sunday, 23 April the government are introducing emergency alerts. A message will appear on the home screen of your mobile phone.

The message will say;

"This is a test of Emergency Alerts, a new UK government service that will warn you if there's a life-threatening emergency nearby.

In a real emergency, follow the instructions in the alert to keep yourself and others safe. Visit gov.uk/alerts for more information. This is a test. You do not need to take any action."

Your phone will also vibrate and sound for up to 10 seconds. The vibration and sound will stop on their own.  You must swipe away the message or click ‘OK’ on your phone’s home screen and continue to use your phone as usual. This is like a ‘low battery’ warning or notification.

The vibration and sound will alert you even if your phone is silent. This raises concerns for those that are vulnerable and subject to domestic abuse.  You can opt out of the national test, especially if you have a second or concealed phone. You can turn off Emergency Alerts in your phone settings or switch off your phone.

The system will be used rarely, only sent where there is an immediate risk to people’s lives. It is possible that people may not receive an alert for months or years.

How do I turn off these alerts?

The team at Refuge have put together a video showing how to turn off these alerts on both an Apple and Android phone.

Still worried?

If you're still worried about these new alerts, please do not hesitate to contact us.

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