We use cookies

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Cookie Policy.

Skip to content

Get involved

There are lots of ways our customers can get involved, have their say, and make a real difference to their communities. If you’ve seen something you’d like to get involved with then we'd love to hear from you.


What can I get involved with?

You can spend as much or as little time getting involved as you like.

It doesn’t matter what experience or skills you have, you can get involved in a variety of different things. You could get involved in anything from customer assessments, to online surveys or even becoming a customer board member.

Making a difference

Our yearly impact report sets out how our customers have shaped, changed and influenced the way we work and how well our customer assessors think we are delivering our customer promise.

We promise...

Our customer promise makes sure you can hold us to account on the things that matter most to you.

When you get involved you not only make a big difference to your community, but there's lots of hidden benefits too...


of involved customers feel more confident


of involved customers feel more valued and involved


of involved customers improved their mental health and wellbeing


of involved customers improved their physical health

Customer and colleague role models

We invited customers and colleagues to tell their stories in our role models project. Our role models are a brilliant and diverse group.

Discover their life-changing experiences in our guide.

Help us improve our website. Did you find this web page useful?

Thank you for your anonymous feedback about our website. If you need help with a non-website issue please use our get in touch option.

Please add your comments below: