There are lots of ways our customers can get involved, have their say, and make a real difference to their communities. If you’ve seen something you’d like to get involved with then we'd love to hear from you.
You can spend as much or as little time getting involved as you like.
It doesn’t matter what experience or skills you have, you can get involved in a variety of different things. You could get involved in anything from customer assessments, to online surveys or even becoming a customer board member.
Our yearly impact report sets out how our customers have shaped, changed and influenced the way we work and how well our customer assessors think we are delivering our customer promise.
Our customer promise makes sure you can hold us to account on the things that matter most to you.
I love still being able to be involved digitally now I'm poorly. Getting involved has made me mentally strong enough to deal with my illness.
I would never have thought I would ever be able to go out on my own and take part in training - I'm so happy this has given me the confidence to do it!
I really enjoy getting involved, especially doing promise assessments and I get the right support to do it, which is really important to me.
We invited customers and colleagues to tell their stories in our role models project. Our role models are a brilliant and diverse group.
Discover their life-changing experiences in our guide.
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