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Get involved

There are lots of ways our customers can get involved, have their say, and make a real difference to their communities. If you’ve seen something you’d like to get involved with then we'd love to hear from you.


How can I get involved?

You can spend as much or as little time getting involved as you like. It doesn’t matter what experience or skills you have, you can get involved in a variety of different things.

Delivering our customer promise

Written by our customers, for our customers, this report looks at how we are delivering services against our customer promise and what we can improve.

We promise...

Our customer promise makes sure you can hold us to account on the things that matter most to you.

When you get involved you not only make a big difference to your community, but there's lots of hidden benefits too...


of involved customers feel more confident


of involved customers feel more valued and involved


of involved customers improved their mental health and wellbeing


of involved customers improved their physical health


Meet our inspirational colleagues and customers...

Read real life stories from our diverse colleagues and customers. Be inspired and learn something new through their life-changing experiences.

The tenant engagement experts

As members of TPAS in England we're committed to tenant engagement.

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