Get involved

There are lots of ways our customers can get involved, have their say, and make a real difference to their communities. If you’ve seen something you’d like to get involved with then we'd love to hear from you.

Get in touch

What can I get involved with?

You can spend as much or as little time getting involved as you like.

It doesn’t matter what experience or skills you have, you can get involved in a variety of different things. You could get involved in anything from customer assessments, to online surveys or even becoming a customer board member.

Customer involvement menu

Making a difference

Our yearly impact report sets out how our customers have shaped, changed and influenced the way we work and how well our customer assessors think we are delivering our customer promise.

Download: Customer involvement impact assessment report 2020

We promise...

Our customer promise makes sure you can hold us to account on the things that matter most to you.

Our customer promise

When you get involved you not only make a big difference to your community, but there's lots of hidden benefits too...

of involved customers feel more confident

of involved customers feel more valued and involved

of involved customers improved their mental health and wellbeing

of involved customers improved their physical health

Customer involvement strategy in Scotland

Testimonials

Delivering our customer promise

Written by our customers, for our customers, this report looks at how we're delivering services against our customer promise and what we can improve.

Download: Customer report

Customer and colleague role models

We invited customers and colleagues to tell their stories in our role models project. Our role models are a brilliant and diverse group.

Discover their life-changing experiences in our guide.

Download: Role models guide

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