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23rd June, 2022 |

5 minute read

How getting online helped my loneliness

Freda, Home Group Customer

I’m Freda. I am supported by Home Group’s Durham learning disabilities floating support service. This is how Covid affected me and how I learned new skills to help overcome my loneliness.

I was lonely during the lockdowns. I couldn’t get to church where I normally go; it is a big part of my life so I was missing it.

My support worker suggested some training sessions to help me get set up on Zoom, Facebook and email. It sounded great and I told my support worker that I would like to take part.

They also told me about some more support from Home Group called "digital inclusion". They explained they could get me a tablet computer so that I could join Zoom meetings with the church. I’ve also used it to read; it’s been great.

Where I am now

I’ve finished my training. I am now able to join church meetings by Zoom, I also have email and Facebook. It's brilliant and I don't feel so lonely now.

With support from Home Group, I am:

  • Looking after my home
  • Getting support to report repairs
  • Liaising with my landlord
  • Ensuring my gas safety checks up to date

I am happy with how it is going, and my repairs are completed.

I get support and guidance to keep my personal details safe, especially my finances. I now have a much greater awareness of trusting people.

Home Group has helped me reduce my debt. With their help I received £900 from the Scottish Power Hardship Fund. I have used this to reduce my energy bill and am up to date with my payments.

I have lots of physical health issues. Home Group has supported me to:

  • Register with a GP closer to my home
  • Supported me with health appointments
  • Liaise with other health professionals

I have carers visiting me every day to make sure I take my medication.

I have also stopped smoking and feel in better health.



We can help

Whether you want to grow your digital skills or are looking for some money advice we can help, and it doesn't cost a penny. 

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