Customer advice

Our customer advice section has a whole range of resources for both homeowners and tenants.

In the homeowners' section you'll find information on:

•    Your lease (if applicable)
•    Service charge
•    Remortgaging
•    Further advances
•    Resales and staircasing
•    Other policies and T&Cs

In the tenants' section you can find out about:

•    Your tenancy agreement
•    Aids and adaptations
•    Moving to another property
•    Gas and electrical safety
•    What to expect from Home Group

Keep an eye out for our seasonal advice pages, which are updated regularly.