Customer Assessor teams

Our Customer Assessors review our neighbourhoods and the services we run and mark us gold, silver or bronze. Find out more about this role and how it might be right for you.

Are we doing what we say we’re doing, and how well are we doing it? We want to hear from you.

You can become a Customer Assessor. That’s someone who is part of the team that assesses our neighbourhoods and the services we run and mark us gold, silver or bronze. It’s a busy role, which will see you visiting some of our services and neighbourhoods across your region. Don’t worry though, you won’t be out of pocket as we’ll cover your expenses. 

Or you could join one of our regional Viewpoint teams. They monitor our performance and scrutinise our services and products and track improvements following promise assessments. We have seven teams across England and Scotland including retirement leasehold in the south.