Involvement news

It’s rewarding to get involved and help make things better for your community. With over 30 ways to get involved there’s lots of choice and plenty to update you on. Involvement News keeps you up-to-date with the comings and goings of our customers who give up their time to help shape the way we do things.

Involving you

You play a huge role in helping us make better decisions and understand what's working well. Here's just some of the things our customers get involved with: 

  • Giving views on rent statements and email templates
  • Recruiting new staff 
  • Creating easy read versions of important documents
  • Sharing their stories at  Life Swap events
  • Testing assitive technology 
  • Attending TPAS events to share ideas and good practice

On Board training

17 customers completed our new development training programme for customers interested in joining Home Board or getting more involved in their communities. 

How we doing?

Meet some of our customer assessors below. Their role is to visit our services and neighbourhoods and talk to our customers to see how we’re doing. They then award a gold, silver or bronze standard and make recommendations for improvements.

Involved customers on customer promise