December highlights

It’s rewarding to get involved and help make things better for your community. With over 30 ways to get involved there’s lots of choice and plenty to update you on. Involvement News keeps you up-to-date with the comings and goings of our customers who give up their time to help shape the way we do things. Here's some of the highlights from our December newsletter.

Involving you

You play a huge role in helping us make better decisions and understand what's working well. Over the last month, over 295 of our customers have shaped, changed and influenced what we do including:

  • Our on board training
  • Taking part in life swap sessions
  • Involvement Works! training 
  • Easy read groups
  • TPAS health check workshop

How we doing?

Meet some of our customer assessors below. Their role is to visit our services and neighbourhoods and talk to our customers to see how we’re doing. They then award a gold, silver or bronze standard and make recommendations for improvements. Read on to see how we did over the last month.

Customer assessors Jan news 19


  • Upper High St, Ipswich


  • Abbeytown, Wigton, Cumbria
  • Berwick Close, Stevenage
  • Clearview Court, Harrow
  • Corner House, Ipswich
  • Coxe Place, Harlow
  • Emerald Way, Northampton
  • Kirkley Cliff, Lowestoft
  • St Johns, Middlesbrough
  • Tube Court, Newcastle