Website consultation feedback

March 3rd, 2017 in Anyone@home community

# Feedback written in chalk

We need your help with testing our website!

Consultation closed - Prize draw winner is John Baxter. Congratulations John!

We need your help with testing our website!

We’re checking that you can access everything you need to on our website.

It’s really simple and won’t take long.

  1. Select an option to try from either of the below lists
  2. Try and complete the action or access the information
  3. Click on the feedback link and tell us about your experience
  4. Try another one! The more feedback we can get the better.
  5. Send me an email at brooke.parker@homegroup.org.uk letting me know which options you tried and your name will go into a prize draw to win a £20 High Street voucher! The more you try, the better your chances of winning! Please also include any other feedback or suggestions you have following the testing.

 You don’t need to complete the full action e.g. report a repair to Home Group. Please stop at the point of completion/submission.

 Test an action

  • Report a repair
  • Make a payment
  • Apply for a job at Home Group
  • Find a Home
  • Make a complaint
  • Report Anti-Social Behaviour
  • Find a Service

 Feedback link https://www.surveymonkey.co.uk/r/Q7YV5GF

 

Access information

  • Information about Home Group’s supported services
  • Help with your finances
  • How to make a change to my tenancy
  • How to contact Home group
  • How to make a complaint
  • About Anti-Social Behaviour
  • About homes to rent
  • How to make a payment
  • How to apply for a House
  • How to apply for a Home in a scheme
  • Who is Home Group and what services do they offer
  • How to bleed a radiator

 Feedback link https://www.surveymonkey.co.uk/r/Q9CCY6Z