Becoming a supplier - the process

Once you have registered an interested for an online tender opportunity, the tender documents will be made accessible for downloading.

The tender documentation is likely to include the following:



  • Instructions on how to complete and submit documentation.
  • Specification or scope of requirements.
  • Evaluation criteria.
  • Tender form and pricing document.
  • Contractual terms and conditions in the event of being successful.
  • Other relevant information.
Where a requirement has a large number of prospective suppliers in the marketplace, Home Group may select to complete a two stage approach to the tender process whilst still complying with the EU Procurement Directive.   



The two stages to be completed are:


  1.  A pre-qualification stage to include the completion of a Pre-Qualification Questionnaire (PQQ), followed by;
  2.  An Invitation to Tender (ITT) stage when shortlisted suppliers who were successful at PQQ stage are invited to tender for the prospective contract.
The PQQ, which is based on a standard approach adopted by the Crown Commercial Service, is designed to determine whether a supplier meets minimum corporate requirements before subsequently being invited to tender.



The assessed criteria cover the following suitability checks:


  • Financial standing.
  • Health & safety standards.
  • Environmental standards.
  • Equality standards.
  • Technical ability based on performance references.
Contract / supplier management



Following the conclusion of a tender process, a legal contract is then formalised between the successful tenderer and Home Group which forms the basis of the business relationship between all parties involved.



Awarded contracts will be continuously managed to ensure:


  • Satisfactory performance in line with Key Performance Indicator (KPI) targets.
  • Operational compliance of the contract in line with service level agreements.
  • Resolution of contractual disputes.
  • Continuous service improvement (two way).
In most cases, the above points, along with other matters of interest, are discussed at periodic review meetings (typically quarterly) unless issues require urgent attention.