Our regulatory framework

There are three main bodies that Home Group is regulated by.

Homes and Communities Agency



We are regulated by the Homes and Communities Agency (HCA).



The HCA is a government body and it sets specific standards all registered providers have to meet.



Standards cover how the business is run, how we manage risk, maintain financial viability and ensure value for money as well as the services we provide directly to customers.



Scottish Housing Regulator



In Scotland, we are also regulated by the Scottish Housing Regulator (SHR).



The SHR is an independent regulator and sets standards around the same themes as the HCA through the Scottish Housing Charter and the Scottish Regulatory Framework.



The Care Quality Commission



Home Group has eight services that are regulated by the

Care Quality Commission (CQC).



These services are registered to provide specific regulated activity such as personal care and accommodation for persons who require nursing, personal care or treatment for substance misuse.



For information on Home Group’s CQC services performance you can see the latest inspection reports here.