Independent supported living

We combine housing, social support and clinical interventions that are tailored to the needs and aspirations of each individual customer.

What is our independent supported living service?

Our Independent supported living service maximises independence in the community for people who need on-going support due to mental ill health, learning disabilities and/or autism.

Unlike traditional care providers that simply maintain dependencies, we use progression, recovery and reablement approaches to deliver long-term resilience, a home in the community and real choice and control. 

Who is this service for?

People accessing this pathway will have a diagnosed mental health disorder, a learning disability or other associated diagnoses such as substance misuse or autism. Some people will have had long stays in residential care or hospitals, including secure and semi-secure environments. Many people will need specialist support due to risks in relation to their complex multiple diagnoses and presenting needs.

Our Independent Supported Living  services support people who are often admitted to hospital unnecessarily due to a lack of community-based facilities that meet their needs. Sometimes this is due to a failure to identify deterioration in health or independence in time and implement prevention or early intervention strategies.

Many people will have past histories of trauma and abuse and may display self-injurious or violent and aggressive behaviours and have a history of offending, fire setting, self-harm, or self-neglect.

What can you expect from this service?

Our service delivers safe and personalised placements that are designed to prevent crises, help fulfill aspirations, and improve health and wellbeing. We also aim to prevent, reduce, and delay the need for more intensive interventions.

Our staff are recruited for their value base of compassion and respect. Teams work within a psychologically informed practice framework, and in our learning disability services they are trained through the British Institute of Learning Disabilities to deliver positive behaviour support. This enables us to work safely and respectfully with people and provide an enabling environment that allows them to grow and reach their potential.


We support people to learn to self-manage mental health and build on their strengths. We provide intensive regular support to monitor mental health presentation and reduce current risk. This may include customised treatment packages to meet the individuals’ complex and interconnected needs, led by clinical practitioners.

To support each individual's aspirations, we work with them to identify their strengths, describe their aspirations, and overcome the challenges they face to reach their potential. This might be employment, volunteering, sport, the arts, or anything else. We support people to build strong and meaningful relationships and engage with the wider community.

People with learning disabilities and mental health problems often experience additional health challenges and poorer outcomes. We focus on addressing this through enabling access to preventative healthcare and supporting people to manage long-term health conditions and adopt healthy lifestyles.

How can we help commissioners?

Our service provides a range of benefits for commissioners:

  • Genuine partnership with health professionals
  • Cost savings compared to residential solutions
  • Improved health and wellbeing leading to a reduction in GP visits and hospital admissions
  • Improved outcomes when compared to residential care or living with parents
  • Better managed risk factors, crisis resolution and prevention of hospital admission
  • A reduction in relapse potential and prevention of avoidable crisis
  • Reduction of risk factors such as relapse, offending and long-term institutionalisation
How can we help customers?
  • Increased coping skills and resilience through interventions and the establishment of high quality social and support networks

Your options for an independent supported living service

  • Clinical/psychological interventions
  • Wellbeing support packages
  • Person-Centred Planning tools
  • Recovery/progression and strengths-based approaches
  • Rights-based approach (including DoLS)
  • Positive Behaviour Support
  • Psychologically Informed Practice and Trauma Informed Care
  • Integrated clinical and social care approach within the service such as RMN, RNLD and CPN
  • Wellness Recovery Action Planning
  • Partnerships with NHS clinical teams to manage transition and risk
  • Support ranging from visiting support to 24/7 cover
  • Health integration with our clinical services supporting improved health outcomes, addressing inequalities and enabling access to mainstream services. We can complete annual health checks and monitor clinical indicators to enable early intervention
  • Co-ordinating multi-disciplinary interventions to ensure customers can navigate the complex health and social care systems, preventing crisis and unnecessary deterioration of health
  • Assistive technology
  • CQC compliance ratings of good and a clinical practice team with embedded clinical and information governance frameworks

Next steps

If you’d like to discover more about this service then email us at or download our information brochure.