Mental health support services

Home Group brings together expertise in housing, health and care, and offers a truly integrated, person-centred approach. Home Group's services are designed to encourage independence, recovery and resilience, while reducing pressures on health and social care budgets.

By bringing together our expertise in housing, health and care, we can offer a truly integrated, person-centred approach. Our services are designed to encourage independence, recovery and resilience, while reducing pressures on health and social care budgets.

Our communities already include almost 30,000 vulnerable people across the country, meaning we are well-placed to reach out to more vulnerable people in your area.

Customers include those with severe and enduring mental health needs; long term mental health needs, people leaving hospital with no support networks and people living independently who may require preventative support.

Just some examples of impact from Home Group's mental health services. Our respite unites in Solihull prevented hospital admissions for 13 people in the first 2 months. Participants of our health coach service reported a variety of positive outcomes including weight-loss, smoking cessation, improved mental health, and employment. The social value of one participant achieving these outcomes could be £55,762. An admission to our step-down service in Norfolk saves approx £3,500 per person compared to a hospital stay. 26% improvement in self-reported wellbeing during an individual's time with us.


Our services

Home Group has experience in designing and delivering the following services. However, we always work closely with our partners to create a bespoke service to meet their community’s specific needs.

  • Intensive long-term supported accommodation
  • Respite/crash pads (short stay accommodation)
  • Floating support/community engagement
  • Training, support and employability packages
  • Patient Activation Measures (PAM)


The support we provide is person-centred and delivered as part of a multi-agency approach.

By working with individuals in their own homes and communities, we can support with day-to-day challenges, enable them to do things for themselves and often address issues before they reach crisis point.

Our approach reduces demand on already pressurised health and social care sectors, promoting efficiency savings and supporting effective hospital bed discharge.

Individuals are enabled at home, are able to connect to their wider community and have access to our accredited training and apprenticeship schemes, which can support them into further learning and employment.

To find out more, e-mail

  • Supported living services

    • Our supported living services offer short, medium and longer term supported accommodation to people recovering from significantly disabling periods of mental ill health; people may also be managing long term enduring illnesses such schizophrenia and other long term experiences of psychosis.

      Support is recovery focused and based around what a person identifies as being important to them, understanding what recovery means to a person in the context of their whole self.

      Support will often include, support with daily living skills, support to stay safe, to manage physical wellbeing, managing tenancy, financial responsibilities and budgeting and support to (re)establish social networks and meaningful use of time.  

      We work in close partnership with statutory and non-mental health agencies, informal supporters and social networks to promote integration and social inclusion; recognising that a person’s social and clinical recovery are intrinsically linked.

  • Admission prevention

    • Our admission prevention service supports people in mental health crisis or in danger of their situation becoming a crisis to avoid admission to acute hospital.

      These services provide short stays (from a few hours to three days, stays may be longer than three days when needs demands, usually up a maximum of three weeks) in 24 hour supported accommodation as an alternative to in-patient stay.

      We provide accommodation and support in a safe environment to people that have assessed needs that cannot be met in their home; this provision is delivered in close partnership with NHS crisis teams.

  • Peer support

    • Peer support is very much a part of all our service provisions.

      There are a range of active peer support roles across our services, these include:
      •    employed peer workers and peer coordinators
      •    voluntary and informal peer supporters
      •    peer apprentices
      •    support staff with lived experience who have trained in peer support 

      People using any of our services may choose to engaged with the peer support provision within that service, this may be:
      •    one to one
      •    support-groups
      •    creative & social activities
      •    peer learning programs including NHS recovery college and peer mentoring programs 

      Organisationally we have worked closely with leading mental health peer organisations to develop and inform our growing peer support offer; Recovery Innovations and Sutton Mental Health Foundation.

  • Discharge navigation and enhanced community recovery

    • Our ward based teams are located across:
      •    the Norfolk and Suffolk Foundation Trust’s bed management discharge facilitation team
      •    the crisis resolution home treatment team working out of mental health acute and intensive care (PICU) wards across three hospital sites in Norfolk.