Our homeless services are primarily for those clients identifying as homeless, insecurely housed or without settled, safe accommodation.

The aim of all our homeless services is to enable clients to improve their wellbeing through getting permanent accommodation while developing the appropriate skills to maintain this.  



As well as positive outcomes for individuals, our services support local homeless strategies, engage with homelessness forums and contribute to policies such as:



•    No Second Night Out (a policy to prevent anyone having to rough sleep for more than one night)



•    Local authority Severe Weather Emergency Protocols (SWEP), which provide appropriate responses during the winter and periods of severe weather.



Currently, we provide 68 residential and 7 floating support single homeless services for people aged 16+.



As an experienced provider working across many client groups, we understand that individuals presenting as homeless will often have other support needs.



Our homeless services are uniquely placed to identify further needs that have contributed to the homeless status - these may include mental ill-health, substance misuse problems or learning disabilities.



Each homeless service is different; working in partnership with mainstream agencies within the local area that meet the needs of the clients accessing the service.  



Our approach puts the client at the very centre of the support plan; providing self-directed support to prevent further homelessness.



Referrals into the homeless services vary by location.  



Many allow for direct referrals to be made, whilst others are accessed via single points of contact.