Cookie Policy

Find out how Home Group use cookies.

What are cookies?

Cookies are small files that are placed on your computer by websites when you visit them.

They provide information to a website’s owner, and they’re sometimes needed to either make a website work or to work more efficiently.

The information that cookies contain is transferred to your computer’s hard drive.

Why do we use Cookies?

Cookies help to give us a better understanding of how visitors use our website and platforms.

They enable us to better tailor what we provide online to suit our visitor’s needs, based on their usage, and improve the user friendliness of our services.

We apply cookies when you enter our website / platform.

They’re collected in a non-personally identifiable format, and the details of the cookies we use can be found at the bottom of this page.

Please note that the names of the cookies we use may change over time.

What types of cookies do we use?

Strictly necessary cookies

We need to use this type of cookies for our website to work correctly.

Because of this, we don’t ask for your specific consent for these cookies – but we do for all other cookies.

Session cookies

These are temporary cookie files that are deleted once you close your browser.

This means that when you revisit our site you’ll be treated like a new visitor.

Analytical / Performance cookies

These cookies allow us to recognise and count the number of visitors, and to see how visitors move around our website when they’re using it.

This helps us to improve the way our website works - for example, making sure that you can find what you are looking for easily.

Targeting cookies

These cookies record your visit to our website, the pages you have visited, and the links you have followed.

We use this information to make our website, and any advertising displayed on it, more relevant to your interests.

We may also share this information with third parties for this purpose.

Targeting cookies are also used to prevent underage users from certain activities.

Cookies that send information to us

The cookie that is placed by the Home Group domain on a user’s computer is called a First Party Cookie.

Browsers allow first party cookies by default.

This is because they ‘remember’ the user while they’re navigating around the website, so that they don’t need to keep confirming details and agreeing preferences.

Cookies that send information to other companies

Third Party Cookies are set on the Home Group website or platforms by third parties – for example, Facebook.

These third parties may use the data collected from these cookies to anonymously target advertising to you on websites based on your visit to the Home Group website / platform.

For example, if you click on the link to our Facebook page from our website, your visit will be recorded by Facebook (who set the cookie) and your data will be collected.

Demographics and Interest Reporting

Our website and platforms use Google Analytics Demographics and Interest Reporting.

This allows us to target advertising based on what’s relevant to users, and improve reporting on things like website usage.

We won’t use any information we receive through Google Analytics Demographics and Interest Reporting to identify any individual user of our site.

Cookies used on our website

You can find more information about the cookies we use on our website in this section.

Please note that the names of cookies may change over time, and that cookies will expire according to the timescales on the cookies list.

These cookies are set by Google Analytics:




2 years


30 minutes


At browser close


6 months

These cookies are session cookies:




At browser close

We use these cookies to process forms on our website:




At browser close

These cookies remember if you’ve dismissed a pop-up notice on our website:




1 year

Changing cookie settings

You can change your computer’s settings based on whether or not you’re happy to accept cookies.

You can also request a warning before cookies are accepted.

You can find instructions on how to do this in the ‘help’ section of your computer’s internet browser.

Please note that you’ll have to change these settings on each computer and browser you use.

You might restrict the features that our website/platforms offer you if you refuse cookies.

However, cookies aren’t needed to use many parts of the Home Group website/platforms.

Useful links

You might find the following links useful if you’d like to find out more about cookies and their use on the internet:

You can find further details on Google Analytics Demographics and Interest Reporting here.

To adjust your online advertising choices visit Your Online Choices.

Your display advertising preferences are adjusted through Google Ad Settings. You can opt out of Google Analytics by visiting here.

For more information on the legislation regarding cookies please visit the Information Commissioners Office's website.

Contact Us

Write to us: Home Group, 2 Gosforth Park Way, Newcastle upon Tyne, NE12 8ET

Email us: If your query isn't urgent, please get in touch by using the enquiry form here

Phone us: urgent requests should always be called through to us on 0345 141 4663