Contact Centre

Welcome to the Home Group contact centre where we offer a number of ways for you to get in touch.

If it's not urgent, please e-mail us using our enquiry form or contact us using our app (search for 'Home Group' in the app store).

Or perhaps you can find an answer in our Frequently Asked Questions?

For customers, you can find the different ways to get in touch on this page, or if you would like to call us, the number is 0345 141 4663.

For corporate enquiries (recruitment, procurement etc.) please call 0845 155 1234

Our Contacts

A full list of key contact details

  • Rent and repairs

    Find a home - 0345 141 4663 (Customers only)

    Pay my rent - 0345 141 4663 (Customers only)

    Report a repair - 0345 141 4663 (Customers only)

  • Care and Support

    Care and Support North - 0300 131 0015

    Care and Support South - 0208 8619000

    Care and Support West - 01823 327388

  • Buy a home

    Retirement sales - 0845 230 2074

    Shared ownership resales - 0191 594 8385 / 0191 594 8397 / 0191 594 8382

    Shared ownership new build sales - 0800 073 0600

  • General queries

    0845 155 1234 (Corporate eg. Procurement, HRD)

    0345 141 4663 (Customers)