Sheltered housing in Newcastle Upon Tyne

The Dales consists of 16 one-bedroom flats, eight two-bedroom bungalows, a three-bedroom house, and a communal lounge with a small kitchen and a shared laundry.

It also offers:


  • Trained staff and 24-hour emergency support
  • Links to community services and agencies
  • Car parking and communal areas
  • Secure door entry systems

A Scheme Support Worker is available throughout the week to provide friendly advice and information that will help you maintain your tenancy, gain greater independence, and stay safe.

Emergency help is available 24 hours a day. When the Scheme Support Worker is off site you will receive support from a locally based mobile team, providing you and your loved ones peace of mind and knowledge that you are receiving the highest level of professional service possible.


The Dales' residents also enjoy a weekly coffee morning, regular evening events, and residents meetings.

What is sheltered housing?

Sheltered housing at The Dales is a development of self contained properties that are specially designed for people 50 years and over. It provides secure, convenient and comfortable accommodation without any unnecessary rules or demands.

Sheltered Housing is neither nursing nor residential care, but provides housing-related support services delivered by fully trained and experienced staff that enables you to live safely and independently in your own house, flat or bungalow.

Housing Related Support can provide help with:
  • Setting up and maintaining your home
  • Monitoring your rent and tenancy
  • Providing a clear service agreement
  • Gaining access to other services
  • Liaising with family and friends
  • Establishing social contacts and activities
  • Arranging repairs and adaptations to your home
  • Reducing the risk of isolation
  • Providing regular agreed staff contact
  • Good neighbour tasks
  • Managing your health
  • Accessing local community organisations
  • Managing your personal safety
  • Monitoring your health and wellbeing

For further information or to request an application pack, please contact:

The Dales,

Deepdale Crescent, 


Newcastle Upon Tyne


Tel: 03003047915

Mobile: 0780 3623837

(Monday to Friday between 9am and 2pm)


Lisa McConnell


Tel: 07341 569057


(Monday to Friday between 9am and 5pm)