Norfolk HomeStay

Norfolk HomeStay provides tailored housing-related support to people in the community. We support people to prevent homelessness, maintain tenancies, access accommodation, increase life skills and enable people to live more independently.

Your current housing may be insecure or inappropriate due to:

  • Having nowhere to live, rough sleeping or being at risk of losing your home
  • Living in temporary accommodation
  • Living with friends or family on a temporary or emergency basis or 'sofa surfing'
  • Facing eviction, abandonment or overcrowding
  • Problems with anti-social behaviour
  • Struggling with rent arrears or multiple debts
  • Not feeling safe in your home.

Who we support

We can support you if you live in Norfolk, are aged 16 or over and you need additional support to find somewhere to live or to avoid becoming homeless. For example we can help:

  • People with a history of street homelessness or previous accommodation breakdown
  • People with physical and/or sensory impairments
  • People affected by anti-social behaviour or hate crime
  • People with learning difficulties
  • People with mental health problems
  • People with substance and alcohol misuse issues
  • People affected by domestic abuse
  • Young people including care leavers
  • People with long term physical health conditions
  • Ex-offenders and people at risk of offending.
We can assist you with:


  • Accessing stable accommodation
  • Understanding how to manage your accommodation rights and responsibilities
  • Tackling complex debt problems, referring to specialist debt advice services where needed
  • Increasing your safety and security
  • Improving your health and wellbeing
  • Developing life skills and increasing confidence
  • Building and strengthening relationships with family, friends and your community
  • Accessing services in your community to engage with specialist support and education, training, volunteering and employment opportunities


How to get in touch

Write to:

Norfolk HomeStay


Heath House


5 Woolgate Court


St Benedict's Street







0845 155 0390  (local rate from landlines) | E-mail: E-mail: 


Office hours:

Outside of this, please leave a message on the answer phone and someone will get back to you. Please contact us to find out more about Norfolk HomeStay or to make a referral.