Alternative information and resources

This page contains links to other useful carer support services in Birmingham.

Carers Emergency Response Service

If you would like to register for the Carers Emergency Response Service then please contact the Carers Hub on 0333 006 9711.



The Carers Emergency Response Service (CERS team) will work with the carer and the person they care for to put together a contingency plan detailing with what they want to happen in an emergency, and for use in event of an emergency. You have to be registered to access the service.




For more information and to register please contact: 0333 006 9711. The service is free of charge.

The Release Project

This service provides support to young carers who are aged between nine years of age and 15 years of age in north Birmingham. They work very closely with schools in north Birmingham, and also offer a youth club for just £1 pound a week. The youth club has plenty of activities and trips out, and they also help with life skills and help in relation to free family support packages.



Telephone: 0121 354 5614





The Release Project

Advice, Information and Signposting



If you are caring for someone who lives in Birmingham, the Carers Hub will be able to help you to quickly and easily access the right support services and resources for you.



You can contact the Carers Hub on: 0333 006 9711.



Lines are open from 8am to 6pm Monday to Friday and 9am to 1.30pm on Saturdays.  Out of hours please leave a message including your name and phone number and somebody will call you back.



Alternatively, you can e-mail:  The team will respond within 48 hours by e-mail, unless you tell them that you would prefer them to call you.



Carer Contact Teams



Additionally, if you inform the Carers Hub that you require assistance and support, their Carer Contact Teams will be able to visit and offer emotional and practical support, a needs assessment, registration for specialist services and referral to other services and support.



Call 0333 006 9711 to find out more.



Short Breaks for Carers

The carers hub are also able to help you as a carer to access short break grants. These are a flexible way to look after your own health and wellbeing allowing you to take a little time off from your caring role.



Call 0333 006 9711 to find out more.



Carers UK - Birmingham Branch

According to Carers UK, today there are around 6.5 million people who are carers, supporting a loved one who is older, disabled or seriously ill. They also estimate that there are one in eight adults who are caring unpaid for a family, or friend within their own lifetime. 



Most carers have to provide continuous care and support sometimes around the clock, everyday, and sometimes without support or financial assistance. According to Carers UK, carers make a huge contribution to society saving the economy billions of pounds by providing unpaid care. Many carers find themselves in very demanding situations and many carers and families members or care are stretched to their limits, and sometimes juggling employment and trying to maintain some financial stability with reduced employment hours or the absence of income from employment. Sometimes carers are also caring for other family members in a household, adding to increased financial strain with nowhere to turn.



Carers UK do recognise the needs of carers and the difficulties that carers face, a national organisation, they can provide expert information and advice that is tailored to your situation, they also aim to champion your rights and can help support you in finding new ways to manage your home, your work, or any other situation.



The service is also able to ensure that you are adequately supported and help you through a dedicated one to one support service to help achieve the support that you need. Birmingham Carer Support Service aims to work in partnership with other organisations, and regularly works side by side with Birmingham Carers UK, to ensure that carers receive a full range of support from organisations and services within Birmingham.



For more information about Carers UK and for the Birmingham Carers UK site please see their organisational details below:



Organisation Details


Sutton Community Hub


Farthing Lane


Sutton Coldfield


 West Midlands


West Midlands


B72 1RN 



Phone: 0121 355 1006








Carers UK National Number:  0808 808 7777