Online Support

Home Group is running an online support pilot for clients in the West Midlands and Cheshire region.

If you are struggling and need additional support from us you can now use our online chat facility.

Online chat is open to clients in the following services ....

  • Domestic Abuse
  • Learning Disability
  • Mental Health
  • Mental Health Carers
  • Offenders
  • Substance Misuse
  • Young People
  • Homelessness

Our online chat facility is available:

  • Tuesday 7pm - 10pm
  • Thursday 7pm - 10pm 
  • Saturday 2pm - 5pm 

The website is intended to provide general information only. Users should seek appropriate professional advice before taking or refraining from taking any action in reliance on any information contained in this website. So far as permissible by law, Home Group does not accept any liability to any person relating to the use of any such information.Whilst Home Group has taken every precaution in compiling this site neither it nor any contributors to the site can be held responsible for any action (or the lack thereof) taken by any person or organisation wherever they shall be based, as a result, direct or otherwise, on information contained in or accessed through this internet site.

Benefits and welfare

We've pulled together a range of information and advice to help you understand the changes to the benefits and welfare system.

Benefits and welfare

Online community

Our online forum 'Anyone@home' is your chance to have your say about the services we provide.

Online community

Report a repair

There are a number of ways to report non-emergency repairs. One of the easiest is through our online repairs portal.

Report a repair

Live Chat

Have a question for Home Group? Chat to our knowledgeable and friendly advisors. We're online Monday to Friday between 9am and 5pm.

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