Railway Terrace, North Tyneside

"Providing accommodation to ex-offenders or people at risk of offending."

Service users typically present a range of support needs, and pose a wide spectrum of risks of both harm and of re-offending.

Our aim is to re-engage with their communities and find permanent accommodation.
CD is a 36 year old man who was convicted of arson after he set fire to his bed whilst living in supported accommodation. His criminal record included convictions for theft and criminal damage, reflecting long term heroin and alcohol misuse.  In addition, he there were ongoing concerns about undiagnosed mental health problems.
CD had been released from prison on licence, and was living in temporary accommodation, when he was referred to Railway Terrace.  It was immediately apparent that he had complex needs, which required a specialist, multi-agency response.

CD reported that items were being taken from his flat by visitors so he agreed to a safeguarding alert being made to Adult Social Services. As a result of this, CD was assessed as being at high risk of abuse and the Community Learning Disability Team (CLDT) diagnosed a borderline learning disability.

This was significant, as he was allocated a social worker who provided specialist advice to the staff team.

He was referred to a local substance misuse agency, receiving a methadone prescription. Whilst there were occasional relapses, his use of illegal substances has become minimal.    

Staff at Railway Terrace also delivered support in more general areas including arranging optician and dental appointments, and installing a falls monitor in CD’s room as he suffers from epilepsy.

CD developed a relationship with a local man who was seen as a negative influence due to safeguarding concerns. He became CD’s designated carer and started to receive Carers’ Allowance for him. This posed real challenges for the staff team and considerable work was undertaken to reach a compromise which was supportive of CD and his choices, but which remained alert to any developing risks of harm.

CD eventually left the service, having secured a private let. He continues to face challenges, and continues to receive regular voluntary support from staff at the scheme. His licence was successfully completed, in itself a significant achievement when viewed in the context of CDs past behaviour.

He has benefitted from the support he has received, and is better placed to manage the challenges he faces, and work towards his longer term rehabilitation.