We provide a service to clients of Northumbria Probation Service living in their own tenancies, providing support to families, single people, single parents and older people. The service endeavours to establish people in new tenancies or support those who are finding it difficult to maintain an existing tenancy.
The service operates in North Tyneside and Newcastle and offers support to people living in Local Authority, Private Rented or Housing Association accommodation.
Client Group
The service helps men and women over 17 years of age and at risk of re-offending, these can be single people, couples or families, people leaving supported accommodation, ex prisoners and those at risk (all referrals must be supported by a Probation Officer). Fully trained staff will support clients in all aspects of community based living.
Clients must be in receipt of a tenancy, or about to take up the offer of a tenancy. The Service does not find accommodation for clients.
Service Details
The service is committed to ensuring that service delivery is of the highest standard, constantly striving to ensure equal opportunities and non discriminatory practice is carried out at the service. We also maintain strict boundaries of client confidentiality in accordance with Stonham policies.
Support plans are agreed with individuals and vary depending on individual circumstances. The service also offers practical assistance in advice in daily living skills, claiming statutory benefits etc. The service also works closely with other local bodies statutory and non-statutory bodies.
Good Work Stories
This service has been of benefit to, in excess of 300 people since its inception 2001, each year we ask our Partnership Agencies for feedback via a survey. Year after year the feedback is overwhelming in its praise, with the Probation Referrers recognising the enormous benefits to individuals who may have lost their homes without our expert intervention.
This service has regained in excess of £500,000.000 (five hundred thousand) pounds for clients by claiming lost benefits, obtaining grants, applying for benefits, to which individuals were not aware they were entitled.
Team
All employees are subject to CRB checks, in order to assure all of the people who use our Services that our workers are fit for purpose.
This service is also staffed by 2.5 Project Workers. The Service Manager oversees the day to day running of this service also.
Employees can be contacted during the hours of 9.30am – 5.00pm (Monday – Friday) on (0191) 257 3675 or (0191) 257 3903. However, the service caters for those clients who genuinely are unable to access the service during these times.
Further contact details can be obtained by speaking to us on (0191) 258 5303, this number is available 7 days a week.
Employees from the above services, are trained to a high standard, working towards Stonhams core agendas, training can also be obtained from outside agencies who provide relevant courses. We are committed to the personal development of all employees.