Stonham is England’s largest provider of housing and support for vulnerable and socially excluded people. We work in partnership with local authorities, health care providers, probation services and other agencies, to deliver services to over 13,500 people each year.
We feel that having a stable and secure place to call home is fundamental to improving people’s life chances. So, we work in almost every borough and county in England, in three main ways:
Directly managed services
These are residential services, where our clients live and receive support from our staff. We currently run 577 directly managed services, working with clients of all types and needs. Some of these services are staffed 24 hours per day because the clients’ needs require round the clock support, while other services are staffed less intensively – it depends on the needs of each service’s clients.
Floating support: working with people in their own homes
Sometimes it isn’t practical or desirable for someone to move into a Stonham service. So, we work with over 6,000 people each year who are tenants of other housing associations or their local council, in our flexible “floating support” and “outreach” services. The people in these services don’t have as high support needs as those in our residential services, but they still need some support – usually to help them maintain their tenancy and carry on living in their own home.
Agency-managed services
Stonham also has one of the largest agency sections in the supported housing sector. There are around 1,200 people living in 330 services run by managing agents, nationwide.
Our staff
We employ over 2,200 staff across the country – we simply couldn’t do what we do without them. The majority of our staff work in our services, supporting our clients, but we also have support staff in roles like finance; human resources; policy development; Marketing and PR; and property management and maintenance.