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Pay your rent & amend your details online...

for customers

Only use the links below if you are a customer of Home Group.

 Log into your account

 Register

Note: you are a customer if you rent a property from Home Group. 

for clients

Only use the links below if you are a client of Home Group.

 Log into your account

 Register

Note: you are a client if you use Home Group's Stonham Services. 

 

benefits of paying online

  • Quicker and easier than paying by phone, or at the shops
  • Can create a direct debit removing a monthly task from your 'to do' list
  • Secure online payment
  • Can amend your details 24 hours a day

what you need to register

    To register all you will need is a valid email address and some basic details:

    • Your Tenancy Reference number or SWIMS number
    • Surname
    • Date of Birth

Error messages

If the payment system crashes or shows an error message when you are making a payment, please do not try to make the payment again.  

Please check your Home Group account after 12pm the following day and, if the payment still does not show, contact your card issuer to ensure the payment has not been taken from your bank account before attempting to make the payment again.

If the payment system shows that the card payment has been declined, you should contact the card issuer for further advice.

If you experience any further problems, please call 0345 1414663.

 

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