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housing with care

Housing with Care sets out the next stages on Home’s journey to furthering our mission ensuring that we “help our customers and clients to open doors to new opportunities and healthy lives.”

Together we will work as one Home Group to deliver Housing with Care. We will know we have succeeded when:

  • Customers and clients tell us what matters most to them and trust us to deliver our promises
  • We are commercially aware and building a financially stronger Home
  • Our colleagues work together to fulfil our mission and deliver Housing with Care

“CUSTOMERS AND CLIENTS TELL US WHAT MATTERS MOST TO THEM AND TRUST US TO DELIVER OUR PROMISES”

Home’s Supported Housing Strategy: for clients

  • We will support you to move-on to independent living or help you to achieve positive outcomes for that stage of your life.
  • We will understand what is most important to our clients by involving you.

download the strategy

We will deliver our client promise:

  • A decent home;
  • Value for money;
  • Support for keeping clients safe;
  • A degree of choice of products and services;
  • Reliable services;
  • Clear information and opportunities to influence; and
  • People who care.
  • We will not invest in activities that are outside of our client promise unless we make a conscious decision as an organisation to do so.

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